None of the sellers want to have negative feedback on their Amazon seller account. This kind of comments not only hurt their reputation but also stop new buyers to get connected with them. So, Amazon sellers need to know how to remove negative feedback from amazon.
Fortunately, you have an opportunity to eliminate negative feedback on amazon and some neutral as well as less favorable feedback from your account. However, before jumping to methods of deleting these comments, It is extremely necessary to know what kind of comments are included in negative feedback on Amazon account:
(Although different kinds of e-commerce platforms have different norms almost their feedback rules are the same, so have a look over it.)
(i). Feedback containing obscene language.
(ii).Feedback comprising of personal information like full name, email id, contact number, etc. can be removed easily from the site.
(iii). If this feedback is partial product feedback and rest includes detail of the seller who has delivered the services. In this case, this feedback cannot be removed.
(iv). Information shared about the fulfillment of an order or adverse experience the customer support can not be removed from the feedback section, although the seller can edit it. So that one can surpass it without going into detail.
(ii).Feedback comprising of personal information like full name, email id, contact number, etc. can be removed easily from the site.
(iii). If this feedback is partial product feedback and rest includes detail of the seller who has delivered the services. In this case, this feedback cannot be removed.
(iv). Information shared about the fulfillment of an order or adverse experience the customer support can not be removed from the feedback section, although the seller can edit it. So that one can surpass it without going into detail.
The positive feedback plays an important role in making a buyer’s trust. By reading the feedback buyers determine whose seller is more trustworthy buyers? If you have negative feedback on amazon.
Check out the feedback properly, if there is any violation in feedback-policy of amazon. if found violation sends a request to Amazon to delete feedback.
Amazon eliminates the feedback of buyers who violates the guidelines of Amazon.com. If you need any help, we have a team of experts who are experts in removing negative feedback from Amazon. Dial our toll-free number any time we will happy! to help you.
